The acceptance of software technology into the healthcare industry has taken a while. But now that it has taken root, we have seen the introduction of many innovative tools and products. Apart from the use of electronic health records and electronic medical records, patient portal software is now present in medical practices of all sizes across the country.
On the surface, patient portal software seems like a platform that is geared towards patients, helping them to access their personal information. But it also has some advantages to the practice, allowing faster and easier communication between the doctors and patients and overall, improving the standard of care. In this article, we will give you a debrief on what patient portal software is and its benefits.
In most instances, a patient portal comes in the form of a website. It contains all the personal information on the client; from the number of visits to results and prescriptions to billings. It is a meaningful tool as it allows for the patient to play an active role when it comes to their health information.
Patient portal software comes in two forms; either as a standalone or an integrated system. The latter option will be a portal that is part of an electronic medical records (EMR) system or EHR system. The standalone alternative means exactly that.
The focus of the service industry has been on high-value service and a patient portal offers exactly that. No longer do patients have to wait in long lines for medical information such as results or appointment scheduling. By simply logging on to the portal, they can have access to this information. You can improve the brand of your medical practice and be budded as a patient-centered healthcare facility.
Technology was meant to make work easier and increase efficiency. A patient portal software does exactly that. One way it does so is through communication. The patient can communicate easily with the physician and can receive post-care instructions on the same platform.
While we are on the topic of efficiency, we can touch on the issue of new clients. There is no need for physical forms with the patient portal. One simply has to register on the platform. Additionally, thanks to the use of protocols, the information will have fewer inaccuracies and inconsistencies.
Efficiency translates to smooth workflow in your practice. Staff no longer have to waste long hours answering inquiries about basic information. They can spend more time concentrating on the quality of service offered.
Telemedicine has been gaining a lot of traction of late. Part of this can be attributed to the effect of the Covid-19 pandemic. People have been avoiding movements from point A to B. With telemedicine, a doctor can offer professional advice to a patient hundreds of miles away. This also serves well for patients who need immediate care.